MADE TO ORDER FOR YOU!
Current lead time is 5 weeks
Hippo Shower - Pumped (no water supply or electric needed)
An excellent shower for those without mains water, or for those who want to be able to have hot water absolutely ANYWHERE! For this reason it's suitable for 'off-grid' living, camping, or washing anything where there isn't a tap!
Pumped shower unit, on custom built trolley. Can be used with or without a water supply by attaching either the supplied 25l tank, or to your tap. Just attach the gas bottle and go!
Please note The New Hippo Go-10 showers replace these and are a much cheaper, and more compact option. They're available here.
Details
An 8 litre per minute hot water boiler, on custom built trolley. There's no need to have a more powerful shower as this one is plenty, as it's designed to work! Includes 25litre water tank, pump, rechargeable 12v powerpack and all hoses needed to use it as a standalone unit, or from a mains tap.
Self igniting boiler, without loss of flame or pressure.
Digital temperature display to monitor and adjust water temperature.
Includes:
- boiler
- all fixtures and fitting
- purpose built trolley with pneumatic tyres
- super expandable lightweight hose (RRP £110-150) with 7 setting hand held shower attachment (available in a variety of lengths: 25ft as standard or 50ft at £20 extra
- 5 metres of lead out hose
- Shurflo 12v pump
- strainer/filter
- 12v rechargeable sealed powerpack
- all top quality brass fittings
- instruction manual
- up to 5 year warranty on the boiler (based on coming back to us for an annual service, 12month warranty as standard).
- 12 month warranty on all other parts
All you need is a 6kg propane gas bottle, available from most petrol stations or Calor gas retailers.
Boiler - 8 litres per minute. 16kw. Self igniting. Low water pressure start up. Auto protection. Carefully selected/tested to work, without loss of flame or pressure.
Important Information
Please note it does not come with a 12v Battery charger
If you're in Ireland, please email us before ordering for an up-to-date courier quote.
These are NOT available for delivery outside of UK/Ireland - the cost is prohibitive- instead, check out our smaller Hippo Go showers if you're looking for one that can be exported.
- Made in the UK
- Aftercare Support
- Safety Checked
- 5 star Reviews
Hippo Colours & Finish
All units are available at no extra cost in the standard colours: Black, Pink and Hippo Blue.
Personalised colours also available (please give us the RAL/HEX code or idea of colour) for +£25. All come in a standard gloss powdercoated finish.
NEW - Sparkle finish! Available in all colours with a sparkly extra powdercoat on top - perfect on the darker colours, they really dazzle when they catch the sun. (+£25)
NEW- Matt black - harder wearing, industrial looking. (+£25)
Made to Order Build Time
All of our trolleys are made by hand in sleepy Lincolnshire. The boilers are imported from Germany (we couldn't find a suitable UK boiler manufacturer) and each one is checked thoroughly before it leaves us. They're run for a minimum of half an hour, and we make sure it all works before it leaves.
The making of the frames is a very time consuming process... the metal is bent and welded... and then loaded into the back of Boris The Van, where they're taken to the Nice Powdercoater Down The Road, who makes them look pretty. Powdercoating has to be done in batches, so we have to wait for a batch of the same colour ones to build up to get them all done at once. This can delay things slightly, if you go for an unusual colour.
Then the prettier frames come back (in Boris) and have their hinges and doors etc tested and aligned. The boilers are tested, and assembled. And then the children in the family stick the stickers on. Couriers are booked. And the showers are wrapped. It takes an hour, at least, per shower to wrap.
So.... all of this work means that your shower isn't going to arrive immediately. We pride ourselves on the handmade-ness of our showers (we've been repeatedly approached by factories offering to make them at discounted price) - but this does mean the shower can take time, please check our home page for current lead times. So be patient... it'll be worth the wait!
Returns & Refunds
Returns & Refunds - UK orders
We’re a small UK family business and we want every Hippo owner to be happy with their purchase. If something isn’t right, just get in touch and we’ll do our best to sort it.
30 Day Returns
We offer a 30-day return policy, which means you have 30 days from the day your order arrives to request a return.
To be eligible for a return, your item must:
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Be unused and in the same condition you received it
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Be returned with all original parts, accessories and packaging
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Include your receipt or proof of purchase
How To Start a Return
To request a return, please contact us at:
Once your return has been approved, we will send you instructions on how and where to send your item.
Please note:
Items sent back without contacting us first will not be accepted.
If you have any questions about returning an item, just drop us an email and we’ll happily help.
Damaged or Incorrect Items
Please check your order when it arrives.
If your item is damaged, faulty, or not what you ordered, contact us as soon as possible so we can sort it quickly.
Photos of the issue can really help us resolve things faster especially if the damage is down to neglectful couriers!
Non-Returnable Items
Some items cannot be returned, including:
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Personal care products such as shampoos, conditioners or grooming products once opened
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Custom made products
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Sale items
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Gift cards
If you’re unsure whether your item can be returned, feel free to ask before sending it back.
Exchanges
If you ordered the wrong item or want a different model, the quickest way is to:
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Request a return for the original item
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Place a new order for the item you would like instead
This ensures you get the replacement as quickly as possible.
14-Day Cooling Off Period
If your order is delivered within the European Union, you have the legal right to cancel or return your order within 14 days for any reason.
The item must still be:
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Unused
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In original condition
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Returned with all packaging and parts
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Accompanied by proof of purchase
The 14-day cancellation rights described above apply to consumer purchases only.
Orders placed by businesses or for commercial use may not qualify for these rights.
Returns & Refunds - Non UK (International) Orders
We ship Hippo Showers all over the world, from muddy yards to sunny dog-wash stations.
Because international shipping is a little more complicated, returns work slightly differently.
Change-of-Mind Returns
If you wish to return an international order, you must notify us within 14 days of receiving the goods.
Returned items must be:
• unused
• in original condition
• returned with all parts and packaging
For international returns, the customer is responsible for:
• all return shipping costs
• any customs duties or import charges
Original shipping costs are non-refundable for international orders.
Faulty Products
If your Hippo arrives damaged or develops a fault, please contact us as soon as possible with:
• photos of the issue
• a short description of the problem
Depending on the situation we may offer:
• replacement parts
• troubleshooting support
• repair
• replacement
• or refund
Unless agreed otherwise in writing, international customers are responsible for return shipping and any customs costs.
Refunds
Once we receive and inspect your return, we’ll let you know whether your refund has been approved.
If approved, your refund will be issued to your original payment method within 10 business days.
Please allow a little extra time for your bank or card provider to process the refund.
If 15 business days have passed since your refund was approved and you haven’t received it, please contact us at:
Additional Return Conditions for Hippo Showers
Because Hippo Showers are specialist equipment, a few additional conditions apply to ensure safety and product integrity.
Installed or Used Shower Units
Hippo Shower units (including gas and electric models) cannot be returned if they have been:
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Installed or connected to a gas supply
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Connected to water or plumbing systems
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Used in any way
For safety and hygiene reasons, once a shower unit has been installed or used it cannot be resold and therefore cannot be returned unless faulty.
If you believe your shower unit is faulty, please contact us at info@hipposhowers.co.uk and we will help diagnose the issue and arrange repair, replacement or return where appropriate.
Missing Parts or Damage During Return
Returned items must include all original components, hoses, fittings, manuals and packaging.
If items are returned with missing parts, signs of use, or damage caused during return shipping, we may deduct an appropriate amount from the refund to cover replacement parts or loss in value.
Temporary Use / Event Purchases
Hippo Showers products are sold for permanent use. They are not available for short-term hire or temporary event use.
Items that show signs of use, installation, outdoor use, water connection, gas connection, or general wear consistent with short-term use will not be eligible for return unless they are faulty.
This includes situations where products have been purchased for:
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Events
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Shows or competitions
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Camping trips
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Temporary yard or stable use
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Any short-term requirement
If a returned item shows evidence of use, the return may be refused or subject to a deduction for loss in value.
Return Shipping
Unless an item is faulty or sent in error, the cost of return shipping is the responsibility of the customer.
Because some Hippo Shower units are large or heavy, we recommend using a tracked and insured delivery service when returning items.
Hippo Showers cannot be responsible for items that are lost or damaged during return transit.
Fault Diagnosis
Sometimes issues with portable showers are caused by user error such as setup, gas supply, water pressure, or pump configuration rather than a product fault.
Before returning a unit, our Hippo team may first help troubleshoot the issue with you to resolve it quickly without the need for a return - and saving you money!
Thank you
Team Hippo
Delivery
Where We Ship
At the moment we ship within the United Kingdom only.
However, we are currently working on expanding our shipping options and worldwide shipping will be available very soon! We want to make sure we get it right so the rest of the world can experience the awesomeness of the Hippo Showers. If you are located outside the UK and are interested in purchasing a Hippo Shower, feel free to contact us at info@hipposhowers.co.uk and we will do our best to sort.
Shipping Rates
Shipping costs are calculated at checkout based on the weight of your order.
Because our products range from small accessories and grooming products through to larger Hippo Shower units, the shipping cost will vary depending on the size and weight of the items you purchase.
All shipping costs will be clearly shown at checkout before you complete your order.
Order Processing Time
Orders for our smaller items such as the Bubbl-o and our grooming accessories are typically processed within 1–3 working days.
During busy periods this may take slightly longer, but we always aim to dispatch orders as quickly as possible.
Made to Order Products
Many of our gas Hippo Shower units are handmade to order, rather than held in stock.
For these products, the typical build and dispatch timeframe is approximately 2–3 weeks.
This information is clearly stated on the relevant product pages, so customers know the expected lead time before placing an order.
Once your order has been dispatched, you will receive a shipping confirmation email.
If your order contains both made-to-order items and in-stock accessories, your items may be shipped separately.
Delivery Times
Delivery times can vary depending on the courier and your location, but typical UK delivery times are:
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Standard UK delivery: 2–5 working days after dispatch
Please note that delivery timeframes are estimates and not guarantees, particularly during busy periods such as holidays or major sales.
Dispatch vs Delivery Times
Please note that dispatch times and delivery times are different.
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Dispatch time is the time it takes for us to prepare or build your order before it leaves us.
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Delivery time is the time the courier takes to deliver your parcel once it has been dispatched.
Large or Heavy Items
Some Hippo Shower products are large or heavy and may be shipped via specialist couriers.
These deliveries may:
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Require a signature upon delivery
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Take slightly longer than standard parcel deliveries
If there are any specific delivery requirements, we will contact you after your order is placed.
Incorrect Address Information
Please make sure your shipping address is correct at checkout.
Hippo Showers cannot be responsible for delays or additional costs caused by incorrect or incomplete delivery information.
If you notice an error in your order details, please contact us as soon as possible.
Lost or Delayed Parcels
If your parcel has not arrived within the expected timeframe, please contact us and we will work with the courier to resolve the issue.
Courier Delays
Once your order has been dispatched, delivery is handled by a third-party courier.
While we always choose reliable delivery partners, delays caused by couriers are outside of our control.
Delivery timeframes are estimates rather than guaranteed dates, particularly during busy periods such as:
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Christmas and peak shopping seasons
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Severe weather
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National courier disruptions
If your delivery is delayed, please contact us and we will always help track your order and resolve the issue where possible.
International Shipping (Coming Soon)
We are currently preparing our systems to support international shipping for customers around the world.
If you are based outside the UK and would like to order a Hippo Shower, please contact us and we can discuss possible shipping options!
